FAQ

If you can’t find the answer you’re looking for, our customer service representatives are happy to help. You may contact us by phone seven days a week from 7 a.m.-1 a.m. EST at 1-877-266-9583, or email us at support@tickethurry.com. We’re here to help!

 

Presale Tickets: How does TicketHurry offer tickets for purchase before the official sale date?
Does TicketHurry buy the tickets it sells?
Is TicketHurry Legit?
What should I do if I have issues with my ticket purchase?
What is the 100% TicketHurry Guarantee?
What proof of purchase do I get?
I placed an order for tickets. What happens next?
I want to order for an event tonight but it only allows me to select shipping. So how would I go about getting my tickets?
Does someone have to be present at my shipping address in order to receive the tickets?
I placed an order for digital tickets. What happens next?
What’s the difference between an Order Request and an Order Confirmation?
Can I cancel for any reason after I place an order?
Will my seats be together?
Why was my order rejected?
Shipping
Delayed Shipment
International Shipping
E-Ticket Download
Will-Call Option
What is a Paperless Ticket?
What is a Flash Ticket?
How can I contact TicketHurry?